Effective Date: 03/26/2025

Welcome to D&D HVAC. These Terms and Conditions (“Terms”) govern your use of our website, services, and any other features, content, or applications offered by D&D HVAC (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By using our Services, you agree to these Terms and Conditions, including any future amendments. If you do not agree with these Terms, please do not use our Services.

2. Use of Services

D&D HVAC provides heating, ventilation, and air conditioning (HVAC) services. You may use our website to request quotes, schedule services, receive promotional information, and communicate with us. You agree to use our Services only for lawful purposes and in accordance with these Terms.

3. User Registration and Account

To use certain features of our Services, such as scheduling an appointment or receiving promotional offers, you may need to register an account. You agree to provide accurate, current, and complete information, and to update your information as necessary to keep it accurate.

4. A2P Messaging Consent

By providing your phone number to D&D HVAC, you consent to receive SMS (text) messages for customer service, marketing, and promotional purposes related to HVAC services. This includes appointment reminders, service confirmations, and promotional offers. These communications may be automated.

Opt-In: By submitting your phone number, you confirm that you agree to receive SMS communications from D&D HVAC. Opt-Out: You can opt-out of receiving marketing or promotional text messages at any time by replying “STOP” to any message. You may also contact us directly to request that we remove you from our marketing communication list. Help Requests: If you need assistance, reply “HELP” to any text message you receive, and we will provide further instructions.

Standard message and data rates may apply. You are responsible for all costs associated with receiving SMS communications, including any mobile phone carrier charges.

5. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal information. This includes information related to data collection via cookies, third-party services, and other technologies.

6. User Responsibilities

You agree not to:

Violate any applicable law or regulation in your use of the Services.Interfere with or disrupt the operation of the Services.Attempt to gain unauthorized access to any accounts, systems, or networks related to the Services.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, are the property of D&D HVAC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any of this content without our written permission.

8. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, and we do not control or endorse these third-party websites. We are not responsible for the content or practices of these websites, and you access them at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, D&D HVAC will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our Services. This includes any damages related to website access, service disruptions, or third-party links.

10. Termination of Services

We reserve the right to suspend or terminate your access to the Services at any time if we believe you have violated these Terms or engaged in any fraudulent or malicious activity. Upon termination, your right to use the Services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising from these Terms shall be resolved in the courts located in Irvine, California.

12. Changes to Terms

D&D HVAC reserves the right to update or change these Terms at any time. We will post any updates on this page and indicate the date of the most recent revisions. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions or concerns regarding these Terms, or if you need to opt-out of SMS communications, please contact us at:

D&D HVAC

Phone: 949-676-1483

Email: [email protected]

Address: 17875 Von Karman Ave, Ste 150, Irvine, CA 92614